Turn the delivery moment into a welcome.
Capture the moment, Create the connection, Share the memory.
Fame to Frame turns delivery day into a personalized welcoming keepsake the customer can see, touch and keep — their new-vehicle photo on the front, a personal handwritten-style welcome note on the back, and a dealership QR code that quietly brings them back to you.
They will never throw it away.
It arrives before the CSI survey does.
It sits where they see it every single day.
Your name is on the back, in their handwriting-style welcome note.
“More than a thank-you. A welcome into the relationship — and a keepsake that keeps your dealership gently present.”
The finished keepsake
Sample images shown are for illustrative purposes only. Final products, branding, layouts, packaging, and display presentations may vary by dealership. Norm Reeves branding is displayed as an example of dealership personalization and does not imply endorsement, partnership, or current program participation.
How it works
- 1
Capture
At delivery, the salesperson takes a guided photo of the customer with their new vehicle in the app. Automatic quality control checks focus, framing and orientation.
- 2
Create
The salesperson writes a short thank-you message — with AI assistance if they want it — for the card back.
- 3
Connect
we handle the rest, production, packaging, shipping, order tracking, and automated follow-up — all sent on your behalf.
What the dealership gets
Higher CSI scores
The keepsake arrives before the survey does. The salesperson follows up on a positive, personal note instead of a cold ask.
Repeat and referral business
It sits on a desk or shelf for years. Every glance is a reminder of where they bought — and who sold it to them.
Zero extra work at delivery
One photo and about two minutes of intake on a phone. No printing, no shipping, no inventory for the store to manage.
Measurable, not fuzzy
Dashboards track orders, delivery, follow-up completion and QR scans by rooftop and by salesperson.
Your brand, done properly
Dealership branding appears where it belongs — the card back, the QR area and the shipping box. The front mat stays clean and sincere.
Built for groups
Every rooftop gets its own ID, its own QR destination, its own admin and its own reporting, under one group view.
What the customer gets
A personal welcome, not an ad
The front is an unbranded frame around their moment — a personalized welcoming keepsake made for them.
A message meant for them
A personalized welcome note from the person who helped them, on the back of the frame.
Arrives beautifully
Delivered to their home in premium branded packaging, ready to stand on a table or hang on a wall.
Remembered after the sale
Birthday and purchase-anniversary greetings are sent on the dealership's behalf, so the relationship doesn't end at the curb.
Getting started
- Pick one rooftop and one month as a pilot
- We set up your dealership ID, branding and QR destination
- Salespeople log in on their phones — no hardware, no install
- Weekly reporting on orders, delivery and follow-up completion
- Expand rooftop by rooftop once the numbers speak for themselves
Let's bring Fame to Frame to your dealership.
Start with one rooftop and a conversation. There's no commitment, no minimum, and no pressure — just a chance to see how a personalized welcome can turn the last few minutes of a sale into a relationship that lasts for years.
- A personalized pilot, paced around your store
- Founding-dealer territory priority and locked-in pricing
- White-glove onboarding and weekly reporting from day one
When you're ready, reach out. We'll take the next step together.
Start the conversationApply to Become a Founding Pilot Partner
We are accepting a limited number of dealership groups for the Fame to Frame proof-of-concept program. Tell us about your group, participating rooftops, and the market you would like us to consider.